Any products that are delivered to the customer in unsatisfactory condition may be returned to the pickup site. The item will either be replaced or you will receive a credit for the item. You may use our Contact Us form to communicate any problems with your order, or you may send a detailed text the Online Farmers Market Hotline at 304-900-3336. We will return your inquiry within 48 business hours with a solution.
All orders submitted must be paid for; Refunds are not available if you forget an item at the pick-up site, or forget to get your order entirely. Forgotten and neglected orders will be charged to the customer's card and donated upon the closing of the pickup window.